Refund policy

Return & Refund Policy We want you to love your MOUTI jewelry. If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order. Eligibility for Returns To be eligible for a return: - The item must be unused and in its original condition - The item must be in its original packaging - Proof of purchase is required Non-Returnable Items For hygiene reasons, we do not accept returns on earrings. Return Process To initiate a return, please contact us at support@mouti.co within 7 days of delivery. Once your return is approved, we will provide instructions on how to send your item back. Refunds Once we receive and inspect your return, we will notify you of the approval. If approved, your refund will be processed to your original payment method within a few business days. Late Returns Unfortunately, we cannot accept returns requested after 7 days of delivery.